Lokaway has used a few different variations of digital locks overs the years and the process for changing the code and warranty service issues changes from lock to lock. Please use this visual guide below to determine which lock you have.


New Round Lokaway Key Pad (2015 Onwards)

This lock can be identified by the 4 digits across the top of the pad. The is our most recent keypad, if you are calling or emailing our warranty service department be sure to mention that you have the New Round Keypad Lock. 


Old Round Lokaway Key Pad (2010 - 2015)

This lock can be identified by the 3 digits across the top of the pad. This is our older style round pad, if you are calling or emailing our warranty service department be sure to mention that you have the Old Round Keypad Lock.